Returns & Exchanges
At Caitlyn Minimalist, we want you to love your jewelry as much as we loved making it; if you are not completely satisfied, we offer returns and exchanges on standard items within 30 days of delivery. Please note that personalized or custom-engraved pieces are final sale and cannot be returned.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely place your jewelry in its original gift packaging and include the packing slip to ensure a smooth processing experience.
Ship It Back
Print your prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects your returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing